Inteldata (Field Service Manager) is a fully integrated cloud-enabled platform that can enable organizations to manage various aspects of its service management workflow, in an effective and streamlined manner. An intuitive platform to transform services for Utilities, Manufacturers, Service & Distribution, Telecom, and other service-oriented businesses.  The ERM allows your customer, employee and management to fully interact on the digital platform and build a highly effective operation system. The platform is fully ready to get integrated with your Tier 1 or Tier 2  ERP or any homegrown ERP and extend the operation capability and optimize business operation and reduce losses.

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Inteldata ERM is a fully integrated cloud enabled  platform which can enable organizations to manage various aspects of its service management workflow, in an effective and streamlined manner.

It  beyond what a generic ticket management tool can achieve. It supports modules for resource scheduling, appointment booking, inventory/ logistics management, expense recording, order management and many more. It also has a seamless integration with various external ticketing, ERP and CRM systems.

Service Technician throughput and utilization are critical factors to improve service operations and cost-effectiveness. Field Service Technicians with easy-to-use and powerful abilities to streamline end-to-end service management. Today most organizations are suffering from the poor asset maintenance, higher operation cost and Platform can optimize and reduce the operation cost, the platform not only support to optimize field workforce but integrate with your existing IT landscape to provide 360 view of Assets, Facilities and Workforce.